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Grievance Redressal

 

 Local Self Government Ombudsman

OMBUDSMAN FOR LSGIs
The Ombudsman is a high-level judicial authority that considers and resolves complaints regarding corruption, irregularities, abuse of power, and dereliction of duty by elected representatives or government officials.

🏢 Address
4th Floor, Safalyam Complex,
University P.O., Palayam,
Thiruvananthapuram – 695034.

☎️ Phone : 0471-2330546

 

 Local Self Government Tribunal

LSGI TRIBUNAL
A statutory appellate authority where appeals can be filed against decisions of the Panchayat Committee or Secretary, including rejection of licences, cancellation of building permits, and other administrative decisions.

🏢 Address
TRIDA Building,
Medical College P.O.,
Thiruvananthapuram – 695037.

☎️ Phone : 0471-2478394

 

 Chief Minister's Public Grievance Portal

CMO PORTAL
An online grievance redressal system that enables citizens to report delays in Panchayat services, public complaints, and other issues directly to the Chief Minister's Office for timely resolution.

🌐 Website : cmo.kerala.gov.in

 

📱 K-SMART Citizen Portal

K-SMART CITIZEN PORTAL
A unified online citizen service portal that allows users to submit complaints, apply for various Panchayat services, and track the status of their applications without visiting the Panchayat Office.

🌐 Website : ksmart.lsgkerala.gov.in

 

 Vigilance and Anti-Corruption Bureau

VACB
The Vigilance and Anti-Corruption Bureau investigates serious cases involving bribery, financial irregularities, misuse of government funds, corruption, and other related offences, and initiates appropriate legal action.

🏢 Address
Vellakkinar Beach Road,
Alissery Ward,
Alappuzha – 688001,
Kerala

📱 Mobile : 8848657662